The Support Problem
Your customers are waiting.And waiting costs you money.
Every minute a customer waits for an answer is a minute they're considering your competitor. But hiring 24/7 support? That's a $50,000+ problem most businesses can't solve.
Until now.
What slow support really costs
of customers leave due to poor support experience
lost by US businesses annually to bad customer service
average response time with Tixo
The Solution
An AI assistant that actually knows your business
Not another generic chatbot. Tixo learns from your documents, your website, and your FAQs to give customers accurate, helpful answers — instantly.
Train on Your Content
Upload your docs, paste your website. The AI learns your business in minutes.
Match Your Brand
Your colors. Your logo. Your voice. Customers won't know it's not you.
Live in 5 Minutes
Copy one line of code. Paste it on your site. You're done.
Seamless human handoff when it matters most
AI is great for common questions. But sometimes customers need a human touch. Tixo automatically detects when to hand off — and does it seamlessly.
- AI handles 80% of questions instantly
- Automatic detection of complex issues
- Full conversation context transferred
- Email notification when handoff occurs
Hi John,
Thanks for reaching out! I've checked our system and your order #8472 is currently in transit. Expected delivery is Thursday.
Let me know if you need anything else.
Best,
Mike
Reply from your email.It appears in their chat.
When a customer needs help and you're away from the dashboard, just reply to the notification email. Your response goes directly to their chat window — as if you were there the whole time.
- Get notified via email when customers need help
- Simply reply to the email — no login required
- Your reply appears instantly in their chat
- Perfect for supporting customers on the go
Trusted by support teams who value their time
The email-to-chat feature is a game changer. I can reply to customers from my phone without ever opening the dashboard.
We cut our support response time from 4 hours to under 30 seconds. Our customers can't believe it.
The handoff feature is brilliant. AI handles the routine stuff, we handle the relationships.
Built for businesses that care about customers
Whether you're a solo founder or a growing team, Tixo scales with you.
Small Business Owners
Handle support while you focus on growth. Your customers get instant answers without hiring a team.
E-commerce Stores
Answer product questions 24/7. Reduce cart abandonment. Increase conversions even while you sleep.
SaaS Companies
Reduce tier-1 support tickets by 60%. Let your team focus on product, not repetitive questions.
Stop losing customers to slow support.
Start your free trial today. Set up takes 5 minutes, and you'll be answering customers instantly.